In 2020, the impact of the coronavirus and the associated changes to travel have been enormous. The information on this page covers its main impacts on the people we work with – from the people who manage and work in the camps in Africa, to our team and our travellers. As a responsible operator, we regard it as essential reading for all our travellers.Although this pandemic is bringing major changes to the world of travel our business and your holidays we are most concerned not about ourselves, or even our business, but about the impact it has on the ground in Africa.
In March, we received a note from one camp owner with whom we work closely. Her family have built up a pair of great, small camps over the last three decades. They have always worked closely with their community and have been genuinely committed to responsible tourism. They have employed staff locally, helped to build a local school for orphans, sunk boreholes for water, helped teach local women to make and sell crafts, and done a great deal of other helpful work over the years.
The impact on our travellers.The various responses around the world to the COVID-19 pandemic continue to be fast-changing and JebyTours’s own responses are also continually evolving and adapting.
At Jeby Tours we have successfully weathered many global shocks over the last 5 years, and we monitor the news and official advice on COVID-19 closely. We are not epidemiologists, but we do consider ourselves to be experts in our field, and we have well-proven response measures in place.Regardless of what happens in the coming months, all our travellers can rest assured that any money paid to us for trips is completely protected. That is the case now, has always been the case and will always be so in the future. All of Expert Africa’s trips are covered by 100% financial protection: see the full information on the 100% financial guarantee that applies to all our holidays.
In very uncertain times like these, your money is completely protected.In the sections below we answer some common questions and explain how we are responding to our travellers.It has always been a condition of booking that all our travellers have valid insurance, including health insurance, when they travel. This remains as important as ever.
For health advice, the COVID-19 page of the CDC is a good source of information if you have questions.
When considering the safety of our destinations in Africa, Expert Africa has always followed the advice of the UK government's Foreign, Commonwealth and Development Office (FCDO) on these destinations. The FCDO’s advice is frequently modified and adapted. Where issues of illness and infection are concerned, the FCDO usually mirrors the advice of the World Health Organisation (WHO).
My experience with Jeby Tours was Fantastic. I thought the team over delivered on their promise. The entire team was very professional, the tents and sleeping bags were clean and in good shape and out Chef.
I absolutely recommend Jeby Tours!! Our trip couldn’t have been better...His support, help, Knowledge and guidance throughout the 7 days climb made such a difference! We faced terrible weather.
The most incredible experience of a lifetime, with the safety and guidance of Jeby Tours guide. They were not only informative and encouraging, they always had smiles on their faces and enjoyed.